Who we are

Narcotics Anonymous is a non profit fellowship of recovering addicts who meet together regularly to help each other stay clean.  We are not affiliated with any other organisations.  We are under no surveillance at any time. Our website address is: http://www.na.org.au/multi.

There are sub-sites within this domain which are set up under the same governance as this site and are there to provide information about Narcotics Anonymous to interested parties and fulfill service functions on behalf of our members.

What personal data we collect and why we collect it

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Contact forms

We only collect information about you if we have a reason to do so–for example, to be of service, to communicate with you, or to improve our services.

We collect information in the following ways:

  • If and when you provide information to us through our service request, meeting update and subscription forms.
  • Through Google Analytics to provide information about how people access our website in order to improve our services

Any personal details collected in our contact and Meeting Update forms is not shared with any third parties and remains strictly confidential.  We only use this information to contact you directly to respond to your service requests or automatically if you subscribe to receive posts.

Cookies

If you leave a comment or make a post on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracing your interaction with the embedded content if you have an account and are logged in to that website.

Analytics

Who we share your data with

Your contact details may be shared with the Fellowship Services office or Narcotics Anonymous World Services in order to communicate with you or to deliver goods or services at which you have requested.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognise and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also access information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Visitor comments may be checked through an automated spam detection service. Some contact details may be shared with the Fellowship Services Office which provides services and products on behalf of Narcotics Anonymous Australia.  For Example: Contact information if a Group Starter Kit is requested. Narcotics Anonymous World Services may also receive information about you when we forward information about meeting updates.

Your contact information

Your contact information is stored in a private area of the web site and not accessible to the public.  If you would like your contact details removed from our site we will honour your request.

How we protect your data

We maintain regular platform updates, plugin updates and security patches. All form data including passwords is encrypted when its transferred between your browser and our database.